The statistics about the expected survival rates of SMEs post the COVID-19 pandemic are worrying. [...]
When it comes to making a purchase or financial decision people often use an anchor, [...]
The world looks a lot different in May 2020 than it did in May 2019. [...]
There is a constant internal battle between our best intentions and our sudden impulses. As [...]
Transforming the way that banks, customers and third parties interact has been an ongoing project [...]
Small and Medium Enterprises or SMEs as they are commonly known play a major role [...]
Behavioural science interventions or nudges are used by governments, institutions and businesses around the world [...]
The importance of data in modern business and banking cannot be underestimated. Every interaction a [...]
The customer journey is the complete sum of experiences a customer goes through when interacting [...]
Open Banking, which involves allowing third-party providers to access a bank’s customer data and payment [...]
