Category: Analysis & Opinions
What is Sustainable Finance?
Environmental issues and climate change have never been so topical and there is a growing [...]
Information Avoidance | Behavioural Science in Banking
How often do you read the terms and conditions when downloading a new mobile app [...]
Hyperbolic Discounting | Behavioural Science in Banking
We have all been there, our plans to eat healthily or save for the future [...]
Global Open Banking 2.0
In 2019 we launched our first global Open Banking report to take a look at [...]
Digital Banking 101
Digital Banking involves the digitalisation of traditional banking services such as current accounts, credit cards, [...]
The Fresh Start Effect | Behavioural Science In Banking
Have you ever wondered why New Year’s resolutions are so popular? It turns out that [...]
Post-pandemic Digital Banking for SMEs
The statistics about the expected survival rates of SMEs post the COVID-19 pandemic are worrying. [...]
Anchoring Bias | Behavioural Science In Banking
When it comes to making a purchase or financial decision people often use an anchor, [...]
How Carbon Footprint Insights can Enhance Digital Banking
The world looks a lot different in May 2020 than it did in May 2019. [...]
Goal Priming | Behavioural Science In Banking
There is a constant internal battle between our best intentions and our sudden impulses. As [...]
Open Banking in Singapore; Comparing PSD2 & FPDS
Transforming the way that banks, customers and third parties interact has been an ongoing project [...]
How Can Open Banking Help Banks to Serve the SME Market?
Small and Medium Enterprises or SMEs as they are commonly known play a major role [...]
Ethical Nudging | Behavioural Science In Banking
Behavioural science interventions or nudges are used by governments, institutions and businesses around the world [...]
The Importance of Data Literacy in Digital Banking
The importance of data in modern business and banking cannot be underestimated. Every interaction a [...]
Delivering Exceptional Customer Banking Journeys | Digital Banking 101
The customer journey is the complete sum of experiences a customer goes through when interacting [...]
3 Ways Banks can Generate Revenue from Open Banking
Open Banking, which involves allowing third-party providers to access a bank’s customer data and payment [...]
Top Banking Trends 2020
2019 was a year of change for the banking industry. During the last 12 months [...]
Banking-as-a-Service. Back to Basics.
Back to basics is a blog series focused on defining and discussing some of the [...]
How Can Behavioural Science Techniques Improve Financial Health?
Customer decisions are not completely rational or optimal. External and internal factors influence the final [...]
How can Banks be a Better Digital Bank than Google?
Google recently announced that it has plans to launch its own current accounts and make [...]