When we put together our trends report for 2020, we focused mainly on technological innovation [...]
The term Application Programming Interfaces (APIs) first emerged at the beginning of the 2000’s in [...]
Table of Contents 1. What is Personalisation in Banking? 2. Benefits of Personalisation in Banking [...]
What is Banking-as-a-Service? Banking-as-a-service (BaaS) is an end-to-end process where third parties – finTech, [...]
Environmental issues and climate change have never been so topical and there is a growing [...]
Financial literacy and money management are not always part of the school curriculum and most [...]
In 2019 we launched our first global Open Banking report to take a look at [...]
The importance of data in modern business and banking cannot be underestimated. Every interaction a [...]
The customer journey is the complete sum of experiences a customer goes through when interacting [...]
Google recently announced that it has plans to launch its own current accounts and make [...]
