『デザイン思考を取り入れた顧客起点のサービス作り』ワークショップの開催


1月23日、金融機関様向けに『デザイン思考を取り入れた顧客起点のサービス作り』をテーマとしたワークショップを開催致します。

デジタルネイティブな顧客の心を掴むにはどうしたら良いのでしょうか。デジタルチャネル上で顧客関係を強化できる新サービスを模索する金融機関がここ1・2年で急増していますが、便利なモバイルアプリが当たり前に手に入る今、顧客の行動心理を理解し、彼らも意識していないような課題を解決できるサービスを作るという視点が新サービスの成否を分けるといっても過言ではありません。

金融機関におけるデジタル改革をテーマに、デザインメソッドを取り入れた実践的なワークショップを開催致します。CXという言葉が語られる以前からデザインメソッドで企業改革を国内で実現してきている株式会社mctが講師を努めます。また国内外での金融機関でのDXの成功事例もご紹介します。金融機関のみなさまが、顧客視点でサービスを作る手法を体験し事例から学べる機会になります。

イベント詳細:https://eventregist.com/e/cx-bank-innovation190123
会場:FinGate Kayaba (東京都中央区日本橋茅場町1-8-1)

 

Download Byte-Sized Banking Report

"*" indicates required fields

Hidden

Next Steps: Sync an Email Add-On

To get the most out of your form, we suggest that you sync this form with an email add-on. To learn more about your email add-on options, visit the following page: (https://www.gravityforms.com/the-8-best-email-plugins-for-wordpress-in-2020). Important: Delete this tip before you publish the form.
Name*

Considerations when choosing a SaaS deployment

"*" indicates required fields

Hidden

Next Steps: Sync an Email Add-On

To get the most out of your form, we suggest that you sync this form with an email add-on. To learn more about your email add-on options, visit the following page: (https://www.gravityforms.com/the-8-best-email-plugins-for-wordpress-in-2020). Important: Delete this tip before you publish the form.
Name*

Download Fintech Futures Report

"*" indicates required fields

Hidden

Next Steps: Sync an Email Add-On

To get the most out of your form, we suggest that you sync this form with an email add-on. To learn more about your email add-on options, visit the following page: (https://www.gravityforms.com/the-8-best-email-plugins-for-wordpress-in-2020). Important: Delete this tip before you publish the form.
Name*

Request a CAM Demo

"*" indicates required fields

Hidden

Next Steps: Sync an Email Add-On

To get the most out of your form, we suggest that you sync this form with an email add-on. To learn more about your email add-on options, visit the following page: (https://www.gravityforms.com/the-8-best-email-plugins-for-wordpress-in-2020). Important: Delete this tip before you publish the form.
Name*

Download Report

"*" indicates required fields

Hidden

Next Steps: Sync an Email Add-On

To get the most out of your form, we suggest that you sync this form with an email add-on. To learn more about your email add-on options, visit the following page: (https://www.gravityforms.com/the-8-best-email-plugins-for-wordpress-in-2020). Important: Delete this tip before you publish the form.
Name*