Â
The Power of Engaging the Digital Client
Downloadable E-Book
Elevating Customer Experience with Loyalty, Rewards, and Retention Strategies for Financial Services. An E-book made in partnership with Synpulse.
Â
The Power of Engaging the Digital Client
Downloadable E-Book
Elevating Customer Experience with Loyalty, Rewards, and Retention Strategies for Financial Services. An E-book made in partnership with Synpulse.
The New Era of Loyalty and Rewards for Banks
We have entered a new era of loyalty and rewards for banks. In today’s digital-first world, conventional strategies for driving engagement are no longer sufficient. Building lasting relationships now requires a deep understanding of changing consumer behaviours and preferences, as well as a willingness to innovate and adapt to stay ahead of the curve.
Loyalty and rewards play a key role in driving digital engagement for banks:
- Loyal customers are 5X more likely to repurchase.
- 70% of customers say rewards from financial institutions influence their decisions.
- 25% of respondents would switch or have switched because another bank offered a cashback or reward programme, or it had a better version of a rewards programme not.
How can you implement loyalty programs that truly resonate with your customers? Our newly launched e-book, created in partnership with Synpulse – a leading global consulting firm specialising in banking – explores this and more.
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Explore the Moneythor Solution
Powered by real-time data analytics and behavioural science, the Moneythor Solution delivers un-matched, data-driven and personalised experiences to customers across all digital banking channels. Examples of these include money management nudges, budgets, savings goals, predictive forecasts, financial literacy material, referral campaigns, gamified experiences, loyalty programs and more.
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