Improved functionality and experience for banking customers across digital channels.
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30 to 50%
Digital Engagement
(Average Click-Through-Rate or ratio between impressions & activations for representative use cases)
81%
Satisfied
Users
7x
Sales
Conversions
-22%
Reduced
Customer Support
*Sample results recorded from personalised content generated at existing implementations.
The Moneythor solution is a fully configurable platform and scalable orchestration engine that sits between data sources and customer channels to deliver highly personalised and engaging customer experiences in real-time.
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Banking
Account
Information
Engagement
Tracking
Budgets
& Goals
Loyalty
Programs
Analytical
Models
The Moneythor solution offers Personal Financial Management (PFM) features powered by recommendations, insights and nudges helping customers improve their financial wellbeing.
Money
Management
Financial Literacy
& Advisory
Moneythor develops event-driven recommendations, insights and nudges rooted in behavioural science.
Moneythor enables financial institutions to build customer loyalty through personalised rewards programmes and gamification techniques.
Cross-selling & Contextual Marketing
Card-linked & Merchant Offers
The Moneythor solution delivers contextual and actionable insights for an ultra-personalised digital banking experience.
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Today’s customers expect a personalised banking experience with real-time insights.
Enhance customer satisfaction with increased digital channel usage and engagement, while improving marketing effectiveness across business lines.
FOR RETAIL BANKING FOR BUSINESS BANKING
LAUNCHING A DIGITAL BANK WITH INTELLIGENT MONEY MANAGEMENT
Orange, one of the world’s leading telecommunications operators, has launched Orange Bank, its 100% digital service offering customers the ability to carry out all operations using their mobile phone. Moneythor is providing the technology powering the digital interactions of end-users with their transactions, including real-time balance and personal financial management (PFM) features.
DELIVERING AN INNOVATIVE REAL-TIME CREDIT CARD COMPANION APP
DBS, a leading financial services group in Asia has created DBS Card+, Hong Kong’s first-of-its-kind credit card app to offer its customers access to actionable transaction insights at a glance and in real-time. The Moneythor solution is used for transaction data classification and to deliver recommendations, dynamic offers and personalised spend tracking features.
ENHANCING INTERNET, MOBILE & CHATBOT BANKING WITH DATA-DRIVEN INSIGHTS
CIMB, the second largest commercial bank in Malaysia, enables easy account & transaction overviews through Clicks, its flagship digital banking service. The Moneythor solution powers its personal financial management (PFM), savings goals and loyalty features with personalised recommendations to help customers make smarter financial decisions.
HELPING CONSUMERS START TO INVEST AND ACHIEVE THEIR SAVINGS GOALS
RAIZ (formerly Acorns Australia) is a popular micro-investing service enabling users to round up purchases and invest the spare change into diversified portfolios, while making personal finance easy to manage. The features in ‘My Finances’ were developed with the Moneythor engine’s machine-learning capabilities to analyse spending patterns and provide personalised insights into savings opportunities.
ADDING AN ENGAGING FINANCIAL FEED TO AN EXISTING MOBILE BANKING APP
Standard Chartered Bank, a leading international bank across Asia, Africa and the Middle East, leverages Moneythor to power SC Money Manager. The solution helps customers better manage their finances with personalised features including a holistic view of their expenses & income with insights, budgets, automated alerts and contextual nudges, all within the bank’s primary mobile banking app.
Browse our white papers as well as our latest news and product announcements.
