{"id":1415,"date":"2017-04-07T19:13:27","date_gmt":"2017-04-07T11:13:27","guid":{"rendered":"http:\/\/blog.moneythor.com\/?p=190"},"modified":"2024-03-01T11:17:18","modified_gmt":"2024-03-01T03:17:18","slug":"nous-embauchons-des-ingenieurs-de-support-client","status":"publish","type":"post","link":"https:\/\/www.moneythor.com\/fr\/entreprise\/nous-embauchons-des-ingenieurs-de-support-client\/","title":{"rendered":"Nous recrutons\u00a0:\u00a0Ing\u00e9nieurs support client"},"content":{"rendered":"<p>Nous recherchons des ing\u00e9nieurs support client \u00e0 Singapour et \u00e0 Paris. Si vous souhaitez rejoindre notre \u00e9quipe passionn\u00e9e et aider nos clients \u00e0 r\u00e9aliser de grandes choses dans le domaine de la banque num\u00e9rique avec notre solution, n&#039;h\u00e9sitez pas \u00e0 nous contacter.<!--more--><\/p>\n<p>Voici la description du poste :<\/p>\n<p><strong>Ing\u00e9nieur support client<\/strong><\/p>\n<p>Moneythor est une soci\u00e9t\u00e9 de logiciels qui fournit aux banques et aux entreprises de technologie financi\u00e8re une bo\u00eete \u00e0 outils moderne pour am\u00e9liorer leurs services num\u00e9riques, en mettant l&#039;accent sur la g\u00e9n\u00e9ration de recommandations et d&#039;informations personnalis\u00e9es bas\u00e9es sur les donn\u00e9es pour leurs clients.<\/p>\n<p>En tant qu&#039;ing\u00e9nieur support, vous aiderez nos clients \u00e0 maximiser la valeur qu&#039;ils g\u00e9n\u00e8rent \u00e0 partir de la solution Moneythor pendant et apr\u00e8s la mise en \u0153uvre. Vous collaborerez avec les repr\u00e9sentants techniques et commerciaux de nos clients pour r\u00e9pondre \u00e0 leurs questions et r\u00e9soudre leurs probl\u00e8mes. Votre emplacement principal sera le bureau de l&#039;entreprise o\u00f9 vous travaillerez en \u00e9troite collaboration avec nos fondateurs et notre \u00e9quipe d&#039;ing\u00e9nierie.<\/p>\n<p>Nous sommes une petite \u00e9quipe, vous aurez donc l&#039;opportunit\u00e9 de vous engager dans un certain nombre d&#039;activit\u00e9s au-del\u00e0 des limites strictes du support client, avec un produit passionnant et une \u00e9quipe exp\u00e9riment\u00e9e dans un environnement d\u00e9contract\u00e9.<\/p>\n<p><em><strong>Responsabilit\u00e9s<\/strong><\/em><\/p>\n<ul>\n<li>Fournir un support de premier niveau \u00e0 nos clients en r\u00e9pondant \u00e0 leurs questions techniques et fonctionnelles et en r\u00e9solvant leurs probl\u00e8mes li\u00e9s \u00e0 la solution Moneythor.<\/li>\n<li>Utilisez un syst\u00e8me de suivi des cas pour suivre les informations, les questions et les r\u00e9ponses pour chaque demande client.<\/li>\n<li>Identifiez les am\u00e9liorations potentielles des produits et les opportunit\u00e9s de vente d\u00e9coulant de votre engagement aupr\u00e8s des clients et assurez-vous qu&#039;elles sont transmises aux membres de l&#039;\u00e9quipe appropri\u00e9s.<\/li>\n<li>Assurer l\u2019ach\u00e8vement pr\u00e9cis et rapide de tous les projets et demandes.<\/li>\n<\/ul>\n<p><em><strong>Qualifications<\/strong><\/em><\/p>\n<ul>\n<li>Exp\u00e9rience pr\u00e9alable dans le r\u00f4le, ou en tant qu&#039;ing\u00e9nieur logiciel, ou en tant qu&#039;ing\u00e9nieur assurance qualit\u00e9 (AQ).<\/li>\n<li>Connaissance d&#039;un large \u00e9ventail de technologies telles que Java, JavaScript, JSON, Unix, Web et les technologies de bases de donn\u00e9es.<\/li>\n<li>Capacit\u00e9 \u00e0 comprendre la logique d&#039;application et \u00e0 analyser de grands ensembles de donn\u00e9es tels que des fichiers journaux et des tables de bases de donn\u00e9es, et \u00e0 appliquer une pens\u00e9e critique pour extraire le sens et la cause profonde des probl\u00e8mes.<\/li>\n<li>Excellentes comp\u00e9tences en communication \u00e9crite et orale en anglais (pour Singapour) et en fran\u00e7ais (pour Paris).<\/li>\n<li>Capacit\u00e9 \u00e0 travailler avec peu ou pas de surveillance ou de supervision de la part de la direction.<\/li>\n<\/ul>\n<p>Pour postuler, veuillez nous envoyer un e-mail avec votre CV \u00e0 info@moneythor.com.<\/p>\n<p>&nbsp;<\/p>","protected":false},"excerpt":{"rendered":"<p>Nous recherchons des ing\u00e9nieurs support client \u00e0 Singapour et \u00e0 Paris. Si vous souhaitez rejoindre notre \u00e9quipe passionn\u00e9e et aider nos clients \u00e0 r\u00e9aliser de grandes choses dans le domaine de la banque num\u00e9rique avec notre solution, n&#039;h\u00e9sitez pas \u00e0 nous contacter.<\/p>","protected":false},"author":4,"featured_media":1487,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[12,285],"tags":[],"class_list":["post-1415","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-company","category-press-release"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>We&#039;re hiring: Client Support Engineers | Moneythor<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.moneythor.com\/fr\/entreprise\/nous-embauchons-des-ingenieurs-de-support-client\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"We&#039;re hiring: Client Support Engineers | Moneythor\" \/>\n<meta property=\"og:description\" content=\"We are looking for\u00a0Client Support Engineers in both Singapore and Paris. If you&#8217;d like to join our passionate team and assist our clients do great digital banking things with our solution, please drop us a note.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.moneythor.com\/fr\/entreprise\/nous-embauchons-des-ingenieurs-de-support-client\/\" \/>\n<meta property=\"og:site_name\" content=\"Moneythor\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/moneythorhq\" \/>\n<meta property=\"article:published_time\" content=\"2017-04-07T11:13:27+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-03-01T03:17:18+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.moneythor.com\/wp-content\/uploads\/2017\/04\/we_are_hiring.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"522\" \/>\n\t<meta property=\"og:image:height\" content=\"273\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Moneythor Team\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@moneythor\" \/>\n<meta name=\"twitter:site\" content=\"@moneythor\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"Moneythor Team\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.moneythor.com\/company\/were-hiring-client-support-engineers\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.moneythor.com\/company\/were-hiring-client-support-engineers\/\"},\"author\":{\"name\":\"Moneythor Team\",\"@id\":\"https:\/\/www.moneythor.com\/#\/schema\/person\/5f04901cf5f9d32119d4454758600d01\"},\"headline\":\"We&#8217;re hiring: Client Support Engineers\",\"datePublished\":\"2017-04-07T11:13:27+00:00\",\"dateModified\":\"2024-03-01T03:17:18+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.moneythor.com\/company\/were-hiring-client-support-engineers\/\"},\"wordCount\":366,\"publisher\":{\"@id\":\"https:\/\/www.moneythor.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.moneythor.com\/company\/were-hiring-client-support-engineers\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.moneythor.com\/wp-content\/uploads\/2017\/04\/we_are_hiring.jpg\",\"articleSection\":[\"Company\",\"Press Release\"],\"inLanguage\":\"fr-FR\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.moneythor.com\/company\/were-hiring-client-support-engineers\/\",\"url\":\"https:\/\/www.moneythor.com\/company\/were-hiring-client-support-engineers\/\",\"name\":\"We're hiring: Client Support Engineers | Moneythor\",\"isPartOf\":{\"@id\":\"https:\/\/www.moneythor.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.moneythor.com\/company\/were-hiring-client-support-engineers\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.moneythor.com\/company\/were-hiring-client-support-engineers\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.moneythor.com\/wp-content\/uploads\/2017\/04\/we_are_hiring.jpg\",\"datePublished\":\"2017-04-07T11:13:27+00:00\",\"dateModified\":\"2024-03-01T03:17:18+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.moneythor.com\/company\/were-hiring-client-support-engineers\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.moneythor.com\/company\/were-hiring-client-support-engineers\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/www.moneythor.com\/company\/were-hiring-client-support-engineers\/#primaryimage\",\"url\":\"https:\/\/www.moneythor.com\/wp-content\/uploads\/2017\/04\/we_are_hiring.jpg\",\"contentUrl\":\"https:\/\/www.moneythor.com\/wp-content\/uploads\/2017\/04\/we_are_hiring.jpg\",\"width\":522,\"height\":273},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.moneythor.com\/company\/were-hiring-client-support-engineers\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.moneythor.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"We&#8217;re hiring: Client Support Engineers\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.moneythor.com\/#website\",\"url\":\"https:\/\/www.moneythor.com\/\",\"name\":\"Moneythor\",\"description\":\"All-in-one personalisation engine for financial services\",\"publisher\":{\"@id\":\"https:\/\/www.moneythor.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.moneythor.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.moneythor.com\/#organization\",\"name\":\"Moneythor\",\"url\":\"https:\/\/www.moneythor.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/www.moneythor.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.moneythor.com\/wp-content\/uploads\/2024\/06\/Templates-for-Articles-NEW-BRANDING-2.png\",\"contentUrl\":\"https:\/\/www.moneythor.com\/wp-content\/uploads\/2024\/06\/Templates-for-Articles-NEW-BRANDING-2.png\",\"width\":1200,\"height\":630,\"caption\":\"Moneythor\"},\"image\":{\"@id\":\"https:\/\/www.moneythor.com\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/moneythorhq\",\"https:\/\/x.com\/moneythor\",\"https:\/\/www.linkedin.com\/company\/moneythor\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.moneythor.com\/#\/schema\/person\/5f04901cf5f9d32119d4454758600d01\",\"name\":\"Moneythor Team\",\"url\":\"https:\/\/www.moneythor.com\/fr\/author\/imoneythor\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Nous recrutons : Ing\u00e9nieurs de support client | Moneythor","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.moneythor.com\/fr\/entreprise\/nous-embauchons-des-ingenieurs-de-support-client\/","og_locale":"fr_FR","og_type":"article","og_title":"We're hiring: Client Support Engineers | Moneythor","og_description":"We are looking for\u00a0Client Support Engineers in both Singapore and Paris. If you&#8217;d like to join our passionate team and assist our clients do great digital banking things with our solution, please drop us a note.","og_url":"https:\/\/www.moneythor.com\/fr\/entreprise\/nous-embauchons-des-ingenieurs-de-support-client\/","og_site_name":"Moneythor","article_publisher":"https:\/\/www.facebook.com\/moneythorhq","article_published_time":"2017-04-07T11:13:27+00:00","article_modified_time":"2024-03-01T03:17:18+00:00","og_image":[{"width":522,"height":273,"url":"https:\/\/www.moneythor.com\/wp-content\/uploads\/2017\/04\/we_are_hiring.jpg","type":"image\/jpeg"}],"author":"Moneythor Team","twitter_card":"summary_large_image","twitter_creator":"@moneythor","twitter_site":"@moneythor","twitter_misc":{"\u00c9crit par":"Moneythor Team","Dur\u00e9e de lecture estim\u00e9e":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.moneythor.com\/company\/were-hiring-client-support-engineers\/#article","isPartOf":{"@id":"https:\/\/www.moneythor.com\/company\/were-hiring-client-support-engineers\/"},"author":{"name":"Moneythor Team","@id":"https:\/\/www.moneythor.com\/#\/schema\/person\/5f04901cf5f9d32119d4454758600d01"},"headline":"We&#8217;re hiring: Client Support Engineers","datePublished":"2017-04-07T11:13:27+00:00","dateModified":"2024-03-01T03:17:18+00:00","mainEntityOfPage":{"@id":"https:\/\/www.moneythor.com\/company\/were-hiring-client-support-engineers\/"},"wordCount":366,"publisher":{"@id":"https:\/\/www.moneythor.com\/#organization"},"image":{"@id":"https:\/\/www.moneythor.com\/company\/were-hiring-client-support-engineers\/#primaryimage"},"thumbnailUrl":"https:\/\/www.moneythor.com\/wp-content\/uploads\/2017\/04\/we_are_hiring.jpg","articleSection":["Company","Press Release"],"inLanguage":"fr-FR"},{"@type":"WebPage","@id":"https:\/\/www.moneythor.com\/company\/were-hiring-client-support-engineers\/","url":"https:\/\/www.moneythor.com\/company\/were-hiring-client-support-engineers\/","name":"Nous recrutons : Ing\u00e9nieurs de support client | Moneythor","isPartOf":{"@id":"https:\/\/www.moneythor.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.moneythor.com\/company\/were-hiring-client-support-engineers\/#primaryimage"},"image":{"@id":"https:\/\/www.moneythor.com\/company\/were-hiring-client-support-engineers\/#primaryimage"},"thumbnailUrl":"https:\/\/www.moneythor.com\/wp-content\/uploads\/2017\/04\/we_are_hiring.jpg","datePublished":"2017-04-07T11:13:27+00:00","dateModified":"2024-03-01T03:17:18+00:00","breadcrumb":{"@id":"https:\/\/www.moneythor.com\/company\/were-hiring-client-support-engineers\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.moneythor.com\/company\/were-hiring-client-support-engineers\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/www.moneythor.com\/company\/were-hiring-client-support-engineers\/#primaryimage","url":"https:\/\/www.moneythor.com\/wp-content\/uploads\/2017\/04\/we_are_hiring.jpg","contentUrl":"https:\/\/www.moneythor.com\/wp-content\/uploads\/2017\/04\/we_are_hiring.jpg","width":522,"height":273},{"@type":"BreadcrumbList","@id":"https:\/\/www.moneythor.com\/company\/were-hiring-client-support-engineers\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.moneythor.com\/"},{"@type":"ListItem","position":2,"name":"We&#8217;re hiring: Client Support Engineers"}]},{"@type":"WebSite","@id":"https:\/\/www.moneythor.com\/#website","url":"https:\/\/www.moneythor.com\/","name":"Moneythor","description":"Moteur de personnalisation tout-en-un pour les services financiers","publisher":{"@id":"https:\/\/www.moneythor.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.moneythor.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/www.moneythor.com\/#organization","name":"Moneythor","url":"https:\/\/www.moneythor.com\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/www.moneythor.com\/#\/schema\/logo\/image\/","url":"https:\/\/www.moneythor.com\/wp-content\/uploads\/2024\/06\/Templates-for-Articles-NEW-BRANDING-2.png","contentUrl":"https:\/\/www.moneythor.com\/wp-content\/uploads\/2024\/06\/Templates-for-Articles-NEW-BRANDING-2.png","width":1200,"height":630,"caption":"Moneythor"},"image":{"@id":"https:\/\/www.moneythor.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/moneythorhq","https:\/\/x.com\/moneythor","https:\/\/www.linkedin.com\/company\/moneythor"]},{"@type":"Person","@id":"https:\/\/www.moneythor.com\/#\/schema\/person\/5f04901cf5f9d32119d4454758600d01","name":"L&#039;\u00e9quipe Moneythor","url":"https:\/\/www.moneythor.com\/fr\/author\/imoneythor\/"}]}},"_links":{"self":[{"href":"https:\/\/www.moneythor.com\/fr\/wp-json\/wp\/v2\/posts\/1415","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.moneythor.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.moneythor.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.moneythor.com\/fr\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.moneythor.com\/fr\/wp-json\/wp\/v2\/comments?post=1415"}],"version-history":[{"count":0,"href":"https:\/\/www.moneythor.com\/fr\/wp-json\/wp\/v2\/posts\/1415\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.moneythor.com\/fr\/wp-json\/wp\/v2\/media\/1487"}],"wp:attachment":[{"href":"https:\/\/www.moneythor.com\/fr\/wp-json\/wp\/v2\/media?parent=1415"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.moneythor.com\/fr\/wp-json\/wp\/v2\/categories?post=1415"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.moneythor.com\/fr\/wp-json\/wp\/v2\/tags?post=1415"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}